At Aston Marina, we are deeply committed to ensuring that all of our guests, regardless of their physical abilities or individual needs, have an exceptional experience. Our dedication to accessibility and inclusion extends to every part of our multiple award-winning restaurant, wedding & events venue and inland marina. We are proud to offer a site that is fully accessible and accommodating, allowing all of our customers to enjoy their time with us comfortably and safely.
Aston Marina is designed with mobility issues and disabilities in mind. This ensures that all our venues, including the marina and event spaces, are accessible to those using wheelchairs, walkers, or other mobility aids. Key design features for our facilities include:
We work hard to ensure that every corner of Aston Marina is accessible to all our customers, going above and beyond standard accessibility expectations.
To enhance the experience of every guest, we have implemented several customer-friendly features that prioritise accessibility and ease of use, including:
These features are part of our commitment to accessibility, ensuring that everyone feels welcome and accommodated during their visit.
At Aston Marina, inclusion goes beyond customer service – it is embedded in our employment practices. We are proud to work closely with charities such as Mencap, offering employment opportunities to adults with learning disabilities and additional needs. By fostering a supportive workplace, we contribute to a more inclusive community and help individuals develop valuable skills in a welcoming environment.
We also partner with the Alzheimer’s Association to provide our staff with specialised training in serving customers with dementia. This ensures that our team is knowledgeable, sensitive, and able to cater to the unique needs of customers living with Alzheimer’s and other forms of dementia, making every visit a positive and supportive experience.
Aston Marina is aligned with the accessibility and inclusion policies set forth by Staffordshire County Council. We ensure compliance with all relevant accessibility legislation and aim to exceed these standards by continually enhancing our site and services for all individuals.
Our approach reflects our belief in going above and beyond the minimum legal requirements to create a truly inclusive environment. We regularly review our policies and practices to ensure that we are not just meeting but surpassing expectations for accessibility and inclusion.
Our dedication to accessibility and inclusion is ongoing. We value the feedback of our guests and are always looking for ways to improve the accessibility of our site and services. Whether it’s providing additional accommodations for specific needs or enhancing our staff training programs, we are committed to making Aston Marina a welcoming and accessible destination for all.
We believe that accessibility and inclusion are essential components of exceptional service. We are committed to creating a welcoming environment for all visitors, offering fully accessible venues, and ensuring that everyone can enjoy their time with us, regardless of their abilities or needs. We want to ensure your experience with us is enjoyable, comfortable, and inclusive.
If you have any specific needs, concerns or feedback, please get in touch or complete the short contact form at the bottom of this page.